Tracker's ploy to delay contract cancellations

On the 17th of April I contacted the Tracker Call Center to cancel my tracking as I had sold my car. The consultant, Charne Abrahams informed me that there is a 4 month penalty for cancelling early. I disputed this fact and asked for proof that I agreed to these terms. She informed me that this was a telephonic confirmation and that they would draw the telephonic agreement and share this with me. I emailed her on the 22nd and 24th April again, but received no replies. <br> <br> I contact the call center 4 times after this communication demanding answers, including 28th May, 15th June and the 19th June. On the 19th a consultant, Puseletso emailed me informing me that my request would be dealt with and feedback given the same day. To date I have had no feedback and Tracker is still deducting money from my account and there is no action to terminate my contract from their side. <br> <br> I have no other avenue to cancel the contract and this is clearly a delay tactic used by Tracker to bind consumers to their contracts until the end of their contracts or as long as they as able to stretch the consumer.