Tracker rip-off

My car was ****** on the 8th August and never recorvered only the device found. When I logged in the same day it was ****** no history of how did it go until their unit was off. Today they tell me of their increase for their unit and I asked where is my car if you are increasing your prices? ' said I am cancelling they still said they need a full calender month for that yet for the previous month I was without a car and paid for service which doesnt work. Now have to pay for three months service yet I am carless. People becareful of this white collar crime