TS
Thandiwe S

1 reviews | Active since May 2021

28 Aug 2026, 16:51

Tracker return my money to my bank account

Tracker overcharged me and now when they have to pay back my money, I am met with empty promises not my refund. There’s lack of responsiveness on their side as I must always call them but they don’t process refund due to me which they debited from my account might I add.

0
Replies (4)
Tracker Connect
Tracker Connect's reply28 Aug 2026, 17:03
Official
Good day Thandiwe Seboka, 

We are sorry to hear about your experience, and we can assure you that this is not our standard way of doing business. 

We will look into the matter and revert back to you. 

Tracker Connect^SM
Tracker Connect
Tracker Connect's reply28 Aug 2026, 18:54
Official
Good day Thandiwe Seboka, 

This is to confirm that contact has been made and resolution is provided to you via email. 

We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect^SM 
TS
Thandiwe S's update28 Aug 2026, 18:57
Reviewer Update
I am not happy with your resolution thus I have duly responded to your email. I need all my money refunded, you cannot take my money without my approval and then you dictate to me how you will pay it back.
Tracker Connect
Tracker Connect's reply28 Aug 2026, 19:34
Official
Dear Thandiwe

Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and inconvenience this matter has caused.
Please allow us the opportunity to look into the matter and we will contact you to address all the concerns you may have.

Tracker Team ^ZM