1 reviews | Active since May 2011
Tracker refusing to cancel my contract for something i dont have
I had a policy for a car with Auto and General which included Tracker installed on the vehicle. I was paying insurance the premium every month. I sold the car in January 2018 which I called Insurance (Auto and General) and cancelled the insurance with the car. Tracker started debiting my account since June 2018 which i didn't notice on my account thinking its tracker for the new car i purchased only to find out last month (June 2019) that I have been paying tracker the money for the car i didnt have as the new tracking company (Matrix) called me and explained that the tracker Ive been paying for is not theres which I decided to phone the bank and stop the debit order. I called the call center and requested for cancellation since Ive been paying a car that I dont have for the past year and a half which they declined since i blocked the debit order and i was told Im due for payment for the last month but I do not have a DIRECT Contract with Tracker so who has to pay who back here? Could this be another money making skeem?
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We confirm having made contact and advised that you are not an active member with Tracker Connect, probably a different tracking company.
Tracker Connect
We confirm having made contact and advised that you are not an active member with Tracker Connect, probably a different tracking company.
Tracker Connect
