1 reviews | Active since Jul 2012
I have had many calls from tracker over the last 3 months regarding cancelling my 3 contracts which have expired and usually paid by my insurance company.<br> <br> I have never given tracker any permission to continue to bill me, all my calls have been recorded as proof of this, I have never received any contract renewal forms or agreed verbally to continue with the contracts as my insurance does not require the services of tracker anymore.<br> <br> I feel that tracker are in breach of contract and *******ly billing me below is an extract of a request to cancel but nothing was done.<br> Good day,<br> <br> Please be advised that your request for vehicle KDD701GP / XXG781GP / WFM578GP cancellation has been escalated to the relevant department as per our telephonic conversation and feedback will be given within 72 office hours.<br> <br> No response took place as stated within 72 HOURS, 6 weeks has passed and they are still billing me at a rate higher than my new vehicle, which is about 60% higher.<br> <br> I would like my cancellation to go through immediately and my account CREDITED for the last 2 months, I will not recommend this company to anyone their service is shocking, the staff do not carry out any requests.
Best regards,
Best regards,
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