Tracker Poor service

Poor customer service !!!!!!!!!!!

After struggling with tracker customer care and product support for a couple of months, i today finally had enough and after being a loyal customer for the last 15 years decided to cancel my contracts with tracker and move to one of their competitors.

I have been receiving false movement alerts from my vehicle’s tracking unit. I brought this under the attention of tracker. A long story short and numerous emails and phone calls with no response from Naledi Shuping I decided to cancel my contracts.

I spoke to Promise Danisa At tracker cancellation and was informed that i can cancel but i will still be charged my monthly fees for next month as trackers debit orders gets processed on the 15 th of the month. I don't agree with this as i am not receiving any services from tracker Sa to justify any costs.

I hope i never have to deal with tracker Sa again and strongly advise any person who has to fit a tracking unit to their vehicle to look somewhere else.

Tracker Sa customer service and after sale support is absolutely pathetic.