DD
Dawie D
1 reviews | Active since Jan 2022
18 May 2022, 14:18
Tracker, once a member , always a member as they refuse to cancel your subscription when requested.
I sold the car with the Tracker device, and have been trying to cancel my prescription with tracker since 11 February 2022. I have been told numerous times that someone from the cancellation department will contact me. No, you can not contact the cancellation department yourself and customer service can not put you through. One has to wait for someone to call you. Four months later and four premiums wasted. I was today, all of a sudden put through to someone who had the audacity to try and sell me another device. She told me that my cancellation notice will start today and that I have to pay another premium on 1st June.
Helpful (0)
Replies (3)0
Replies (3)Tracker Connect's replyOfficial
18 May 2022, 14:39Good day Dawie D,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply18 May 2022, 14:39
Official
Good day Dawie D,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
18 May 2022, 15:13Good day Mr Duvenhage,
Tracker is trying to get hold of you to no avail, please specify the convenient time for a call back.
Regards,
Tracker Connect
Tracker is trying to get hold of you to no avail, please specify the convenient time for a call back.
Regards,
Tracker Connect
Tracker Connect's reply18 May 2022, 15:13
Official
Good day Mr Duvenhage,
Tracker is trying to get hold of you to no avail, please specify the convenient time for a call back.
Regards,
Tracker Connect
Tracker is trying to get hold of you to no avail, please specify the convenient time for a call back.
Regards,
Tracker Connect
Tracker Connect's replyOfficial
20 May 2022, 12:44Good day Mr Duvenhage,
This is to confirm that you were contacted and assisted accordingly.
Regards,
This is to confirm that you were contacted and assisted accordingly.
Regards,
Tracker Connect's reply20 May 2022, 12:44
Official
Good day Mr Duvenhage,
This is to confirm that you were contacted and assisted accordingly.
Regards,
This is to confirm that you were contacted and assisted accordingly.
Regards,
