TRACKER - NOWHERE TO BE FOUND!

So this morning we took one of our cars for a service and called the number we have called for years to let them know that the vehicle was in for a service only to hear that the number is no longer in service. We then called another number we found on the web site only to hear that their operating hours are blah blah blah. The only other number that is available is for emergency only! As of 9:14 our car have been moving around without the device that the driver carries with them and we haven't even had a call so clearly tracker are not a company that can be trusted to look after your car and certainly don't seem to be too interested in offering the service that they so loudly proclaim that they do! DONT USE THEN