lvdm
leon van der merwe

1 reviews | Active since Apr 2013

20 Jan 2021, 07:19

Tracker not what I expected

Since 18 Dec 2020 I have tried 5 times to get a report without success I have phoned a number of times with out the support I want scheduled report on a regular basis as per the time period I specified when I want it Not how Tracker controls my how I should have my reports It does seems that my decision to stay with Tracker was as huge mistake

0
Replies (2)
Tracker Connect
Tracker Connect's reply20 Jan 2021, 07:50
Official
Good day Leon 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply21 Jan 2021, 16:12
Official
Good Day Leon

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Best regards,