Tracker NOT tracking
After more than several attempts to get results from Tracker, we still have no joy! My husband is in Zambia, and the app where we can track the vehicle is blocked! We also requested for a current system to be removed from one vehicle and placed into another to no avail and also the account does not reflect payments made!! If they cant even get a basic account sorted, how in the world will they be able to recover a vehicle?
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Replies (3)
Tracker Connect's replyOfficial
03 May 2019, 11:44Good Day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply03 May 2019, 11:44
Official
Good Day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
's updateReviewer Update
03 May 2019, 11:46Basic answer we receive everytime!
's update03 May 2019, 11:46
Reviewer Update
Basic answer we receive everytime!
Tracker Connect's replyOfficial
03 May 2019, 13:47good day Mrs De Beer,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Customer Care Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's reply03 May 2019, 13:47
Official
good day Mrs De Beer,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Customer Care Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Kind regards,
Customer Care Team
Best regards,