DT
Donavan T

1 reviews | Active since Aug 2011

26 Mar 2018, 10:55

Tracker not So on the Ball

I called tracker to add on a product from Miway. They have since installed an additional unit in my vehicle and are charging me for 2 Units. I am battling to get them to sort this out and bill me for 1 unit. They keep logging the call and telling me it will take 72 Hours to get feedback. The After sales service sucks !! I have been trying to get this sorted out since November 2017

0
Replies (3)
Tracker Connect
Tracker Connect's reply26 Mar 2018, 10:56
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,

DT
Donavan T's update26 Mar 2018, 10:57
Reviewer Update
The usual response one gets !!
Tracker Connect
Tracker Connect's reply27 Mar 2018, 16:13
Official

Good day Mr Thomas,

Thank you for your communication and for bringing the matter to our attention.

We confirm that we have made contact with you and assisted accordingly with your query.

Should you require further assistance, please do not hesitate to contact us.

Regards

Tracker Connect

Best regards,