SR
Shaman R

1 reviews | Active since Feb 2017

29 Mar 2019, 07:36

Tracker not Serious About Customer Needs

I HAVE BEEN TRYING TO CONTACT TRACKERS EMERGENCY PHONE NUMBERS AND I CANNOT GET THROUGH. GOD FORBID IF I HAD AN EMERGENCY AS I WOULD NOT HAVE HAD ANY ASSISTANCE FOR A SERVICE THAT I AM PAYING FOR EVERY MONTH.

0
Replies (2)
Tracker Connect
Tracker Connect's reply29 Mar 2019, 07:55
Official
Good day Shaman, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a resolution of this matter. 

We will revert to you shortly. 

Kind regards, 

Customer Care Team 

Best regards,

Tracker Connect
Tracker Connect's reply29 Mar 2019, 09:51
Official
Good Day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company. 
If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect

Best regards,