NS
NQOBILE S

1 reviews | Active since Jul 2014

16 Jan 2025, 08:08

Tracker must refund me

Tracker debited me twice December and I made a payment too which I was behind with , so since they decided to debit me twice I asked for refund back on the money I paid in 27th Dec , today is the 16th Jan and tracker has just been ignoring my emails and no refund back to me , now tell me if is this being professional ? And is this how you guys treat your clients too ? Please they must not get me worked up and refund that money back asap

0
Replies (2)
Tracker Connect
Tracker Connect's reply16 Jan 2025, 08:26
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect
Tracker Connect's reply16 Jan 2025, 16:04
Official
Good day  NQOBILE,

We confirm having contacted you and explained the resolution process of your query.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect