1 reviews | Active since Jan 2017

18 Sept 2019, 14:03

Tracker messed my Jeeps wiring

I recently changed car tracking service providers, i joined Tracker due to me liking their products, tech & innovation. Little did i know that 1 day later my Jeep Grand Cherokee Overland (which only has 60 000kms mileage by the way) would go haywire.

These guys messed with my electronics, now my computer box might be affected and is showing all sorts of warning signs that i have never seen... I have reached out asking them to remedy the situation, they promised a technician would come inspect the car (and if he can prove that its not their tracker that's causing problem then i need to pay them R500 for consultation). I am still waiting for the that technician, meanwhile i struggle getting to work and client meetings because it has affected the electronics on my transmission and all.

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Replies (2)
Tracker Connect
Tracker Connect's reply18 Sept 2019, 14:11
Official
Good Day,
  We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply04 Oct 2019, 10:56
Official
Good Day Nyarhi
    We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect