AP
Arnold P

1 reviews | Active since Jan 2018

16 Apr 2020, 15:03

Tracker keeps on taking money off my account even though I sold my car months ago

I have been trying to cancel my subscription for the last 2 months and now that we are in the lockdown, there is no way of reaching tracker. I sent 11 emails, 7 cancellation requests on their site and many phone calls, nothing... they are still debiting money from my account while I sold the car months ago.

I don't think this is legal to be honest, this company is some sort of debit ***** company, they just keep of taking money without legal framework.

0
Replies (2)
Tracker Connect
Tracker Connect's reply16 Apr 2020, 15:19
Official
Good Day Arnold P

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply16 Apr 2020, 15:46
Official
Good Day Arnold Peterson

We confirm having made contact with you and advised accordingly.  
 
We would like to take this opportunity to thank you for doing business with our Company. 
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.