1 reviews | Active since Jun 2013

04 Dec 2017, 19:59

Tracker just does not LISTEN or CARE

I sold a vehicle. They said I must continue to pay until end of contract (Feb 2018)

I said, that's OK, just STOP Tracking and don't call me about this vehicle.

Result. I get constant calls and sms texts about this vehicle.

Their online website does not allow you to do ANYTHING. Can't change or edit your details. Can't switch tracking off. etc. So in my opinion. Tracker SUCKS.

0
Replies (2)
Tracker Connect
Tracker Connect's reply05 Dec 2017, 07:30
Official

Good Day John,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Mathebe Mopeli

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply05 Dec 2017, 10:57
Official

Good Day Mr. J Britz,

Thank you for taking my call and allowing me to assist with the matter above.

Please note that your numbers have been removed from vehicle in question and your details updated accordingly.

Should you require further assistance, please do not hesitate to contact us for further queries.

Kind Regards

Mathebe Mopeli

Tracker Connect

Best regards,