Tracker Issue Unresolved/Unattended

Item: Tracker Connect
Rating: 1
Author: Tiaan K

Apologies, I haven't had time to see what or if Tracker has responded on this platform. Let's just clear things up quickly, I recieved 1 email from Tracker the day after my initial review, I rep**** - it took her 10 days to respond to the email I sent. The matter has not been resolved or attended to, please don't be mislead or mistaken. I have requested Tania to either phone me or come see me so we can put this matter to bed but nothing! This is not on!!! Imagine if this was an emergency, or my car was ****** - I'm lost for words.

-Tania @ Tracker, please do not respond. Rather make an effort to contact me in person. This here is just embarrassing

Helpful (0)

Replies (2)

Tracker Connect's replyOfficial

09 Jan 2025, 07:43

Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect

Best regards,

Tracker Connect's reply09 Jan 2025, 07:43

Official

Best regards,

Tracker Connect's replyOfficial

09 Jan 2025, 13:44

Good day Tiaan De Kock , We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect

Best regards,

Tracker Connect's reply09 Jan 2025, 13:44

Official

Best regards,

Tracker Issue Unresolved/Unattended

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