bM
benjamin M

1 reviews | Active since Sept 2010

03 Dec 2024, 00:43

Tracker is unreliable and ***********

I recently installed a tracker on my AMAROC, the following morning I couldn’t start the car. The battery was super low, something which has never happened before. I jumpstart the car with the hopes that the battery will pick up , the battery does indeed pick up in the morning the battery is dead again. I went to buy a new battery seeing this was an inconvenience and I couldn’t travel to work or any other places.

When I took out the battery, tracker didn’t call, I check on the app , the car isn’t listed on the app, clearly the tracker is faulty because I keep disconnecting the car battery in order to try and save the battery. This is such a horrible decision . If it was not the instance of my insurance I wouldn’t have installed tracker . Let alone this company . I have several vehicles on the same company and I intend to move to a different tracking company for insurance purpose.

I hardly every complain , I always try to find solutions , but if a company can risk such a priced belonging , then clear they need bad publicity.

0
Replies (3)
Tracker Connect
Tracker Connect's reply03 Dec 2024, 07:58
Official
Good day Benjamin,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply03 Dec 2024, 10:14
Official
Good day Benjamin,

This is to confirm that we have contacted and you via email and we are assisting 

Thank you 
Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply04 Dec 2024, 11:20
Official
Good day Benjamin,

This is to confirm that Tracker has contacted and assisted you. 

Thank you 
Tracker Connect 

Best regards,