Tracker is Tracking us #But not ******* putting #Emergency Button is Useless #You will get people ****ed#You must Change the nature of response from a client to alert you

Saturday Night 14/10/2017 Was ****** by two guys who pointed me with a gun and got into my car.I pressed the emergency button and the tracker people kept calling.My phone was only vibrating and i had to wait for it to stop ringing and put it upside down because one guy was pointing a finger at me.i pressed the panic button several times and how must i answer my phone if there is a gun pointed at me.I did know know that they were robbing or hijacking.Luckily the ******s let me go but they took my cash and Tablets.The reason you don't think and take effort is because you don't lose anything when our cars cannot be found.where is the service request response?I am waiting and no mail or call from you but the installment will be deducted.This is a bad service.