Tracker is the worst company to cancel

Tracker is the worst company to cancel a non-existent contract with. The second contact with Tracker ended. I request multiple times to end the monthly payment for services I do not need, but I get pushed from one person to another, and every email comes back with an excuse that the wrong department was contacted. The strange thing is that the e-mail address is from Tracker, with just another e-mail address. All work for Tracker. Is it not possible to just forward the e-mail to the person doing the cancellations, or just another way to take money for an unwanted service? They make it impossible to cancel after all the years we paid for talking to a robot or a robot calling you. Please, Tracker, do something to assist us.