NN
Naledi N
1 reviews | Active since Apr 2021
18 Dec 2025, 17:34
TRACKER IS SO PATHETIC AND HELPLESS
I’ve already made payment yesterday for Tracker. Today I receive an email saying my account has been handed over. Few weeks ago I sent an email to one of the consultants assisting me with my account to confirm how much I need to pay and NO ONE answered my email till today. All of a sudden I am being handed over, no follow up call or email, NOTHING. CAN MY ACCOUNT BE REMOVED FROM A THIRD PARTY CAUSE J HAVE MADE PAYMENT? Can I also get someone to call me to rectify and close this case?
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Replies (2)
Tracker Connect's replyOfficial
19 Dec 2025, 07:45Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply19 Dec 2025, 07:45
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
29 Dec 2025, 08:45Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply29 Dec 2025, 08:45
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect