SM
Sabelo M
1 reviews | Active since Jan 2022
02 Apr 2022, 10:47
Tracker is ******** Customers with cancelation fees when you upgrade
My insurance requested that I install their tracking unit with Tracker Connect hence I had to upgrade from the one I installed in February 2022.
I paid a R1000 early cancelation fee but now Tracker is charging subscription for two tracking units. When I call them they said its one month notice charge and they cannot promise I'll be refunded.
Why am I being charged subscription for two tracking units in one vehicle while I have paid the cancellation fee?
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Tracker Connect's replyOfficial
02 Apr 2022, 11:31Good day Sabelo M,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply02 Apr 2022, 11:31
Official
Good day Sabelo M,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect