NB
NOMSA B
1 reviews | Active since Jul 2010
12 Jul 2020, 06:08
Tracker is negligent
Last month June the Tracker device stopped showing the location and movement of my vehicle. It took them more than a week to send a technician and now again the same problem happened. I noticed that the trip log shows No movement from the 01/07/2020. They haven’t even noticed. It must that whatever may happen to my vehicle it will never be traced. Am I safe? What am I paying for?Tracker don’t care about the safety of the customers
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
13 Jul 2020, 08:25Good day Nomsa,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply13 Jul 2020, 08:25
Official
Good day Nomsa,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
13 Jul 2020, 11:26Good day Nomsa,
This is to confirm that we have made contact with you and we were unable to assist you as you were not willing to do a security check.
Kindly contact Tracker's call centre *** in order for your complaint to be resolved.
Tracker Connect.
This is to confirm that we have made contact with you and we were unable to assist you as you were not willing to do a security check.
Kindly contact Tracker's call centre *** in order for your complaint to be resolved.
Tracker Connect.
Best regards,
Tracker Connect's reply13 Jul 2020, 11:26
Official
Good day Nomsa,
This is to confirm that we have made contact with you and we were unable to assist you as you were not willing to do a security check.
Kindly contact Tracker's call centre *** in order for your complaint to be resolved.
Tracker Connect.
This is to confirm that we have made contact with you and we were unable to assist you as you were not willing to do a security check.
Kindly contact Tracker's call centre *** in order for your complaint to be resolved.
Tracker Connect.
Best regards,