MP
Michelle P

1 reviews | Active since Feb 2011

09 Sept 2021, 14:22

Tracker is forcing me to sign a 3 year contract when I need to downgrade due to affordability

Tracker is trying to force me to sign a 3 year contract. I'm trying to downgrade my package due to affordability but am being forced to sign a 3 year contract when I'm not even earning a salary

0
Replies (3)
Tracker Connect
Tracker Connect's reply09 Sept 2021, 14:31
Official
Good Day Michelle,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly.
 
Tracker Connect
MP
Michelle P's update09 Sept 2021, 14:34
Reviewer Update
Thank you
Tracker Connect
Tracker Connect's reply09 Sept 2021, 15:14
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   
 
We would like to take this opportunity to thank you for doing business with our Company. 
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.