1 reviews | Active since Sept 2016
Tracker is all about the shareholders and not the customer
<p>To start of with I regret that Hellopeter has not added a star that go into minus as I would have selected that option.</p> <p> </p> <p>I have been a client of tracker for over 8 years.</p> <p>A month ago I picked up that there is a tracker charge going through my bank statement for a vehicle that I sold in 2013 already and that was cancelled with tracker.</p> <p>I contacted tracker to get to the bottom of this as fees have been going of for 4 years without receiving anything in return as the car was sold. They informed unless I can inform them of the number that I contacted them from 4 years ago they will not even attempt to assist me and will except no responsibility as I have to proof that I contacted them 4 years ago.</p> <p>I did inform them that I was working as a consultant from various premises and have since moved on to another company in another town and I can not obtain all the numbers that I could have possibly called from, their reply is unless you give us the number we wont even attempt to assist you (why would they I have already paid them for 4 years).</p> <p>I asked to cancel all contracts so I can move to another supplier of this service (no attempt was made to keep me as a client), I was informed that my current contract they I was told is on a month to month basis is actually a 36month fixed contract and a debit order for R1,600 wil go off with my next debit order.</p> <p> </p> <p>What happened to customer service and excepting responsibility.</p> <p>I am seriously disgusted by the service received and will advice any and all people to avoid dealing with this service provider that couldnot care less about their customers. (All platforms - business, social media and on business forums)</p>
Good day Mr. Haefele,
We're in receipt of your complaint as per the email you rep**** to earlier today. We'll email you the relevant contract agreement as requested.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We're in receipt of your complaint as per the email you rep**** to earlier today. We'll email you the relevant contract agreement as requested.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant contract agreement as requested. Please do contact us should you still require further assistance.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant contract agreement as requested. Please do contact us should you still require further assistance.
Maroba Kekana,
Tracker Connect
Good afternoon
You did now adress the 3 year contract which I did not understand completely but will abide by it.
However no response is forthcoming regarding the cancellation of the vehicle in 2013 that I was billed for up to date which is 4 years.
Good afternoon
You did now adress the 3 year contract which I did not understand completely but will abide by it.
However no response is forthcoming regarding the cancellation of the vehicle in 2013 that I was billed for up to date which is 4 years.
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect
Good day Mr. Haefele,
We confirm that we have emailed you the relevant information regarding the required proof, instructing Tracker to cancel your previous contract.
We can only assist once we have the proof.
Please respond in email to the information sent to you.
Maroba Kekana,
Tracker Connect