kN
kaylan N
1 reviews | Active since Aug 2025
22 Aug 2025, 14:30
TRACKER IS A REGISTERED **** COMPANY!
PLEASE STAY AWAY. i had tracker on my new polo for 2 years, until my vehicle was ****** in may of this year. tracker failed to contact me that the vehicle was moving whilst the key was out of the ignition, tracker report says driver alert however their own consultants confessed on a recorded line that no one reached out. when my vehicle was ****** i had to contact them to let them know, they don't respond to emails, stop giving updates on vehicle recovery after 1 week, and offer no help in recovering your car. the vehicle was ****** and tracker simply said unfortunately the ******* may have de activated it in which they did not get a signal to inform me the car was ******. SO ASK YOURSELF BEFORE GETTING INTO BED WITH TRACKER? HOW CAN THEY ENSURE TIMELESS RECOVERY OF YOUR ****** CAR IF THEY ARENT EVEN GOOD ENOUGH TO BE ACTIVATED?
Helpful (0)
Replies (6)0
Replies (6)
Tracker Connect's replyOfficial
22 Aug 2025, 15:06Good day Kaylan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's reply22 Aug 2025, 15:06
Official
Good day Kaylan,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's replyOfficial
22 Aug 2025, 15:30Good day Kaylan,
We tried to reach you to assist with your concern.
Please call me back on ***(Boitumelo).
Tracker Connect.
We tried to reach you to assist with your concern.
Please call me back on ***(Boitumelo).
Tracker Connect.
Tracker Connect's reply22 Aug 2025, 15:30
Official
Good day Kaylan,
We tried to reach you to assist with your concern.
Please call me back on ***(Boitumelo).
Tracker Connect.
We tried to reach you to assist with your concern.
Please call me back on ***(Boitumelo).
Tracker Connect.
Tracker Connect's replyOfficial
25 Aug 2025, 10:57Good day Kaylan,
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply25 Aug 2025, 10:57
Official
Good day Kaylan,
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
kN
kaylan N's updateReviewer Update
02 Sept 2025, 08:33They have had me waiting for a response for more than a week. I was advised i will be contacted by a supervisor. No call as yet. Nothing has been resolved.
kN
kaylan N's update02 Sept 2025, 08:33
Reviewer Update
They have had me waiting for a response for more than a week. I was advised i will be contacted by a supervisor. No call as yet. Nothing has been resolved.
Tracker Connect's replyOfficial
02 Sept 2025, 09:16 Good dayWe are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply02 Sept 2025, 09:16
Official
Good dayWe are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
05 Sept 2025, 10:24Good day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query is now escalated to the relevant department for a way forward.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query is now escalated to the relevant department for a way forward.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply05 Sept 2025, 10:24
Official
Good day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query is now escalated to the relevant department for a way forward.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query is now escalated to the relevant department for a way forward.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect