JR
Jan R

1 reviews | Active since Jun 2021

10 Jun 2021, 14:25

Tracker is a ******** ****

After selling a car & requesting to close my Tracker account early 2019, they still billed me for that year, after which I paid they reactivated the account and billed me for 2020, and again for 2021. Numerous calls to cancel and rectified was unsuccessful. This is ********!

0
Replies (5)
Tracker Connect
Tracker Connect's reply10 Jun 2021, 14:44
Official
Good Day Jan V
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply11 Jun 2021, 15:10
Official
  Good day, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect 

Best regards,

JR
Jan R's update11 Jun 2021, 15:26
Reviewer Update
This is not true! Tracker accept zero responsibility for charging me for 2 and a half years of service, while I didn't have the car and after the contract had expired, and automatically re-activated my account without my permission. Their lawyers keep harassing me to pay for a 3rd year in which I didn't have the car and after the contract expired, even immediately after the call to "amicably" resolve the query. This is one of tbe most ********* companies Ive ever dealth with.
Tracker Connect
Tracker Connect's reply11 Jun 2021, 15:46
Official
  Good day, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect 

Best regards,

JR
Jan R's update11 Jun 2021, 17:38
Reviewer Update
Nothing was explained amicably. You are lying!!! I demand a letter if apology and confirmation of cancelation of undue debt. Yiu have mh email address. I am waiting