CN
Christiaan N

1 reviews | Active since Feb 2012

05 Nov 2024, 12:37

Tracker is *********.

Two years ago I installed Tracker in one of my vehicles and worked great. The install went smooth and all was well. I then installed another 4 vehicles wit the same devices and did an outright purchase of the equipment to reduce the monthly premium. The service came with a function where you could do a playback to see where a vehicle travelled and exact details of speed, direction etc. Suddenly this year, they removed the Playback function without consultation. I feel ****** as they now want me to upgrade all my units and package. This is ********* and bad business practice and will not recommend Tracker.

0
Replies (2)
Tracker Connect
Tracker Connect's reply05 Nov 2024, 15:20
Official
Good day  Christiaan,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply07 Nov 2024, 15:48
Official
Good day Christiaan, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect