BN
Bongi N

1 reviews | Active since Aug 2011

20 Feb 2023, 19:29

Tracker installed but vehicle tracking dololo

Had a tracker installed on 10 February 2023 and havent been able to view the location of the vehicle since then. I've called the customer care numerous times and all I get is an " we will escalate it to the GPS team" every single time.I am beyond disappointed.Sort this out tomorrow 21st February assemblies else I'll revert back to my previous tracking company.

0
Replies (2)
Tracker Connect
Tracker Connect's reply21 Feb 2023, 08:04
Official
Good day Bongi,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply21 Feb 2023, 15:13
Official
Good day Bongi,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   
 
We would like to take this opportunity to thank you for doing business with our Company.

please refer to the emails sent 
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.