AP
Ajay P

1 reviews | Active since Nov 2019

13 Jan 2025, 08:24

Tracker installation service and support

I have now requested that Tracker install a unit in my new vehicle 3 times and all 3 times we had a appointment the installer failed to install the unit. I went on holiday without a Tracker. My insurance will not pay out if it is ****** and the tracker is not installed. Yet the company gives this support. Very disappointed.

0
Replies (2)
Tracker Connect
Tracker Connect's reply13 Jan 2025, 09:05
Official
 Good day Ajay Prinsloo,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply17 Jan 2025, 15:37
Official
 Good day Ajay Prinsloo,  We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect 

Best regards,