XM
Xoliswa M

1 reviews | Active since Jul 2020

27 Aug 2025, 07:22

Tracker installation damaged engine

The technician installing the device messed up the turbo and the engine. From Friday there are warnings straight after the installation, and I informed the technician. He said the warnings will clear as the day passes. It got worse. The car would not stay at 100kms, it kept breaking it self abruptly and the speed suddenly going down. It got to a point where the car just switched off a couple of times in heavy traffic. Tracker put my life in danger and I have been calling from Saturday morning, I still have not been assisted . The technician says I must take the car for assessments on my own account

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Replies (2)
Tracker Connect
Tracker Connect's reply27 Aug 2025, 07:34
Official
Good day Xoliswa Memela 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply29 Aug 2025, 15:04
Official
 Good day Xoliswa Memela, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect 

Best regards,