FR
Frans R

1 reviews | Active since Jul 2011

25 Jul 2021, 10:17

TRACKER INSISTS ON DEBIT ORDER I'M PAYING EFT AND BREACH OF POPI

I thought i made or stated this clear i'm paying my Tracker account via EFT which has already been done if any attemt is made to do another deduction it will be reversed i arranged an EFT months back because of Tracker deducting double amounts looks like this did not stop and Tracker is unhappy if they cant do that thus attempts is being made to deduct more from my bank account when i sent through new banking details they already sent me a email stating be sending them the new banking details im giving them permission to deduct without signing a dedit order i'm asking anyone who knows the POPI ACT to read this

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Replies (2)
Tracker Connect
Tracker Connect's reply26 Jul 2021, 07:52
Official
Good Day Frans,
 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter. 
 
We will revert to you shortly. 
 
Tracker Connect 
Tracker Connect
Tracker Connect's reply26 Jul 2021, 08:23
Official
Good day Frans,

We confirm having made contact with you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.

Regards,
Tracker Connect