SM
Sandro M
1 reviews | Active since Sept 2015
05 Sept 2016, 16:49
Tracker - inefficiency champions
<p>Good luck to anybody trying to have their tracker unit uninstalled.</p> <p> </p> <p>I have been trying to get my tracker unit uninstalled for the over 2 weeks not. I tried calling the contact centre to get someone to assist me. I eventually gave up after being put on hold for over 30 mins waiting for a "Manager" to log a complaint.</p> <p> </p> <p>My advice to anybody thinking of installing a tracker ... think twice!</p> <p> </p> <p>They'll gladly take your premiums and install the unit in your car moments after your call. Taking the unit out is a COMPLETELY different story. </p>
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
06 Sept 2016, 06:36Hi Sandro,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Best regards,
Tracker Connect's reply06 Sept 2016, 06:36
Official
Hi Sandro,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
04 Oct 2016, 15:41Good day Sandro,
We confirm having made contact with you.
We’d like to apologise profusely for the poor service you received and the delayed response to your complaint.
Maroba Kekana
Tracker Connect
Best regards,
Tracker Connect's reply04 Oct 2016, 15:41
Official
Good day Sandro,
We confirm having made contact with you.
We’d like to apologise profusely for the poor service you received and the delayed response to your complaint.
Maroba Kekana
Tracker Connect
Best regards,