SS
Stefan S

1 reviews | Active since Aug 2015

05 Aug 2015, 11:03

TRACKER - impossible to cancel a contract!!!!

I sold my car about 2 weeks ago and am trying to cancel my tracker contract.<br> Your call centre keeps on telling me that they will phone me back to assist me.<br> I have called in tho the call centre 6 times already.<br> <br> I am getting to the point where I want to get legal advise and get the Ombutsman involved.<br> Is it to much to ask for basic good service??? Please can this matter be sorted out as soos as possible?<br> I started using tracker more than 6 years ago and yet they tell me I still am under a 36 moth contract <br> only to expire in a years time.<br>

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Replies (1)
Tracker Connect
Tracker Connect's reply05 Aug 2015, 11:47
Official
Hello stefan3006,

Your complaint dated the 5th of August 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Ghitte Brandt
Tracker Customer Care

Best regards,