Tracker has the worst service

Had to reinstall a new tracker device into my new vehicle, had an appointment with tracker to install at 10:00am on 21/05/2022. a lady by the name of Veronica called me at 11:20am to confirm my appointment where I had mentioned to her that they are already late but confirmed I will wait.

She then said the agent will be there in 15 minutes, it is now already 2 and a half hours later and still nobody has arrived. They already charged my for installation and no device was installed.

I would not advise ANYBODY to use their services