Tracker Has Lost Their Brand Identity

Im so dissapinted with their services, i lodged an account query Monday they said it would be resolved with in 24 hours its Friday now!

Reason we in dispute is last year because the were debiting an amount i never agrred to wherby i reversed the amount and strrd paying cash since last year this year on Feb the did the same i revesed it too as i didnt understand why they debiting all of a sudden as i always pay by EFT. i have no problem finding another supplier but tracjer needs to get their services in order they are a shadow of their former self..