Tracker has become the ********* that they were meant to protect us from

I sold my car in June and I have been trying for 4 months to cancel my subscription with tracker. I am currently overseas and the overseas customer call line goes straight to the emergency response line who have told me that they cannot assist and they they will get someone to call me back. After 3 attempts, I eventually got someone to give me a landline to call. I have spoken to 3 separate consultants ( Themba Mthembu <***>, ***, Tania Pretorius <***>) who have promised that they will cancel my subscription but I am still being billed.

I have sent 5+ emails but haven't got a single response. Tania Pretorius sent me an invoice for R1600 to cancel even though the cancellation fee is definitely R200. When I responded asking for the correct invoice, radio silence.

At this point I can only conclude that the employees are incentivized to delay cancellations as long as possible. I've been paying my monthly subscription for 4 months now on a vehicle that I don't own.

Tracker has become the ********* that they were meant to protect us from