mG
mari G

1 reviews | Active since Mar 2009

13 Jun 2019, 11:03

TRACKER FINANCIAL DEPARTMENT

Was handed over to a NIMBLE collections company for a supposedly outstanding amount on my profile that was actually paid up with correct ref number as provided by TRACKER. Payment reflected on TRACKER account as received but ref nr not allocated correctly. Was still handed over in January already and harassed by this NIMBLE collections company / group for months now. Very poor administrative services from both companies. Numerous POP's submitted. Probably reflecting negatively on my credit record as well... and not even sure if it is finally sorted out!

0
Replies (3)
Tracker Connect
Tracker Connect's reply13 Jun 2019, 11:15
Official
Good Day,
       We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply13 Jun 2019, 12:33
Official
Good day Miss Greyling,


This is to confirm that we have made contact with you and assisted accordingly.

Should you require further assistance please contact us.


Regards,
Tracker Connect

Best regards,

mG
mari G's update13 Jun 2019, 12:55
Reviewer Update
Acknowledged yes - issue now resolved