TRACKER
Tracker – Extremely Poor Service
Tracker failed twice to send a technician to deactivate a tracking unit after the vehicle was sold.
A confirmed booking for Tuesday was missed with no technician and no communication. After calling Tracker, we were told they could not get hold of the technician. The appointment was rescheduled for Wednesday at 08:00 — once again no technician arrived and no call was received. Tracker again claimed they could not reach the technician.
This is unacceptable, unprofessional, and shows a complete lack of control over their technician network. The delays have caused serious frustration for the purchaser.
I will not recommend Tracker based on their after-sales service and technician management. Immediate action is required.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
We confirm having contacted you and assisted with your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
We confirm having contacted you and assisted with your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,