DP
Deon P
1 reviews | Active since Sept 2020
10 Sept 2020, 09:05
Tracker don't want my business
I have been a Tracker Client since 1999. I have been trying to sign up a new contract, and have called twice, emailed accounts (cannot find email for sales) The website won't allow me to tick accept T&C's. Yesterday held on for 14 minutes, was promised an email with forms, still nothing. Clicked on Cartrack, they called me in under a minute, forms sent in under two minutes. How much business are Tracker losing
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Replies (2)
Tracker Connect's replyOfficial
10 Sept 2020, 17:00 Good Day Deon,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply10 Sept 2020, 17:00
Official
Good Day Deon,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
15 Sept 2020, 10:30Good day Deon,
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply15 Sept 2020, 10:30
Official
Good day Deon,
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that you complaint query has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect