EB
Ewan B

1 reviews | Active since Nov 2009

06 Jul 2021, 15:07

Tracker don't have a clue what they are doing!

Second complain because Tracker just don't get it! After I tried adding an additional vehicle to my profile, such a nightmare experience, I get a surprise two days later that all my existing vehicles have now been cancelled.

Why do you cancel my existing vehicles if I only wanted to add a new vehicle???

Wake up Tracker!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply06 Jul 2021, 15:25
Official
  Good Day  Ewan B, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
 
Tracker Connect
Tracker Connect's reply07 Jul 2021, 09:59
Official
Good day Mr Botha

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
 
 Tracker Connect