MK
Mpho K

1 reviews | Active since May 2017

29 Jun 2017, 19:47

Tracker does not want to cancel my contract

<p>Hello Peter</p> <p>Ive been involved in an accident and my vehicle was written off. Ive tried to cancel my tracker services with tracker connect. I wrote to them, they did not respond called them they told me to pay R800 i did so!! i wrote to them again about two times with the deposit slip attached to my email now they giving me stories moving me from one person to another person.</p> <p>Could you please help me cancel the contract with immediate effect. I am really not impressed about tracker proffessional and ethical behaviour.</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply30 Jun 2017, 07:27
Official

Good day Mpho Kgopa ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Tracker Connect

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply30 Jun 2017, 09:33
Official

Good day Mrs Kgopa ,

Please accept out sincere apologies for the inconvenience this might have caused.

We confirm to have contacted you and assisted accordingly.

Kind regards,

Tracker Connect

Innocentia Maluleke