Tracker does not track!!!!!

1. Tracking has been offline since lastweek Thursday. 2. Vehicle was stationery at an address other than my registered adress for over 72 hours, even though I drove it and parked it at my registered address. 3. Tracker now states it is a self tracking unit, even though I am at the top tier package. 4. For a week now the self-tracking option shows the completely wrong address. 5. For the last 5 hours my vehicly shows it is at the address 10km away from my home with the ignition turned on. 6. A "Tracker-tech" replaced the unit and stil the tracking is wrong, wrong address, wrong status, wrong everything? 7. Tried to resolve the issue via inbox, could just as well speak to contract, hiding behing T&C's and runarounds............. 8. What is the use of tracker if I must do all thr work myself?!

First chance I get, I am cancelling my contract and moving to a service provider I feel I can trust. Tracker has lost all my trust and faith in them as a service provider!!!!