Tracker Does not Care
<p>i have had my vehicle since 2012 and has been a Tracker client since then without missing a single payment or requesting assistance from the company. later on added the agility option which i thought was a good product. but after all these years, when i need to cancel the service because my car has been written off, the company refuses because of policies, the company is not providing me with any service but still expecting a calendar month notice for a service which they are not going to provide me with( MY CAR IS A WRITE OFF, I HAVE NO CAR FOR YOU TO TRACK) and they are treateaning to black list me should i not honour the debit order for November. </p>
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
25 Oct 2016, 07:27Good day Duke Tebogo Milanzi ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Maroba Kekana
Tracker Connect
Best regards,
Tracker Connect's reply25 Oct 2016, 07:27
Official
Good day Duke Tebogo Milanzi ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Maroba Kekana
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
25 Oct 2016, 13:48Good day Duke Tebogo Milanzi ,
We confirm having contacted you telephonically and have resolved the matter to your satisfaction.
Should you require further assistance please contact Tracker on ***.
Kind Regards,
Zubair Ebrahim
Best regards,
Tracker Connect's reply25 Oct 2016, 13:48
Official
Good day Duke Tebogo Milanzi ,
We confirm having contacted you telephonically and have resolved the matter to your satisfaction.
Should you require further assistance please contact Tracker on ***.
Kind Regards,
Zubair Ebrahim
Best regards,
's updateReviewer Update
26 Oct 2016, 19:03Thanks Zubair
's update26 Oct 2016, 19:03
Reviewer Update
Thanks Zubair