Tracker do not comply to its contract details

I call tracker multiple times to cancel my subscription (36 month contract) and i was told on every occassion that someone call me from retentions department which never materialised (Or i could have missed the call) but it is their duty to try again.<br> <br> To make matters worse at the End of April i have debited double.<br> <br> This is a complete *******, they tell you they will get retenetions to call you back just to get another months payment from yu and then debit you twice. <br> <br> I spoke to Shamiel on 2 April 2015 at around 11am.<br> <br> I spoke to Reabetswe today (4 May 2015) at around 11:44am who informed me that there is a backlog of requests. This proof that many people leave this company. And while there is a backlog they hapily debit your account and debit it twice.