Tracker did not inform me of linking ebucks

when i installed the tracker retrieve option, i was not informed that i could link it to ebucks sothat i could earn ebucks every month.<br> <br> when i learnt about this partnership via a friend, i called the tracker call center and they informed me that i cannot add it now as the contract has started. i found this completely unfair as it was not my fault that i was not informed about the benefit. i feel that Tracker should be held responsible and either add ebucks to my account or compensate me for their lack of service quality.