Tracker device that is not working since August 2023 todate however money is debited every month

On the 15th of April 2024 I have logged a complaint on this platform and also with tracker directly on several occasions. It is so sad that to-date my query is not resolved but every month Tracker connect is the first company to debit my account though I do not have service.

I am paying for a service which I do not have since August 2023, and that it is not fair to me.

Given that you were and are not prepared to fix the issue I have with your tracker device, then please refund me all the money you debited from my account from August 2023 todate

I m very very disappointed with your company the way you don’t care about your customers but only want their money.

You don’t have customer service at all!!

How soon can I expect my refund?

Kind regards