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charmaine G
1 reviews | Active since Oct 2014
30 Sept 2020, 14:30
Tracker demamnding payments for services not rendered
Since late March my tracker unit has not been updating. I contacted Tracker but it was during lockdown so they only contacted me in June to check it. After checking it, it only worked for a few hours and the next day it was again not working. a technician was sent again to fix the unit in July but again it never worked. In short they haven't rendered services to me since March but surprisingly they demand payment. I stopped making payment and they have referred to their lawyers for collection.
they demend payment siting the fact that they contract is still in effect but forgetting that they have breached the contract.
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Replies (1)Tracker Connect's replyOfficial
06 Oct 2020, 16:20Good Day Charmaine
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply06 Oct 2020, 16:20
Official
Good Day Charmaine
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
