CP
Cecil P
1 reviews | Active since Jun 2012
02 Aug 2023, 05:29
Tracker deducts what they want
I have been with Tracker since 2014 I added vehicle NR 3 to my account beginning July.I just knew a mess was coming, and here we are. Almost a double charge, no where near Invoicing values. Phoning and getting answers is not easy. Help from the fitment centre is sent to HO and they respond 3 weeks later. I was even charged R700 for early settlement on the old car, yet I took new business. Man this is sad, Tracker was never this bad. Was I not forced by my Insurance I would have never used them.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
02 Aug 2023, 08:07Good day Cecil,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
Tracker Connect's reply02 Aug 2023, 08:07
Official
Good day Cecil,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
Tracker Connect
Tracker Connect's replyOfficial
02 Aug 2023, 09:07Good Day Cecil,
We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply02 Aug 2023, 09:07
Official
Good Day Cecil,
We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect