nR
neil R
1 reviews | Active since Dec 2015
03 Jan 2016, 08:48
TRACKER DEDUCTS FUNDS OFF DEACTIVATED ACCOUNT
I have not had tracker or a car with a tracker unit for more than 5 years. I woke up this morning with a deduction from Tracker 02/01/2016 TRACKER 00GW105DTRACKEP66531 of R329. I can only imagine how many people they do this to and it will be reported on social media and I will be sending this to as many newspapers as possible to exploit this should they not resolve it within 24 hours. They must also remove my details & bank account off their system. Can they also explain to me how it is that I have had ZERO deductions for such a long period of time and I have not instructed them to debit me?
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Replies (1)Tracker Connect's replyOfficial
04 Jan 2016, 07:39Hello RossNeil73,
Your complaint dated the 03 January 2016 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Your complaint dated the 03 January 2016 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Tracker Connect's reply04 Jan 2016, 07:39
Official
Hello RossNeil73,
Your complaint dated the 03 January 2016 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Your complaint dated the 03 January 2016 has been noted.
Please be advised that we are currently investigating and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
